Welcome to the NAYSA FAQs page! We understand that you may have questions about our wide range of high-quality wellness products, including CBD, Nutra Mushroom, Nutra Nano, and Luxe Skin Care lines. Here, we have compiled a comprehensive list of frequently asked questions to help you find quick and clear answers. Whether you’re curious about the benefits of our products, how to use them, or our shipping policies, you’ll find the information you need right here. If you have any further questions, our dedicated customer support team is always ready to assist you. Thank you for choosing NAYSA for your wellness journey!

GENERAL

Unfortunately, we are unable to remove or add products to orders that have already been placed since orders go directly to processing once submitted.

Orders typically leave our fulfillment facility within 1-3 business days.

Please see our Return Policy page for more information.

Once your order is shipped, you will receive an email with tracking information.

We accept Visa, MasterCard, American Express and Discover.

Contact us for more information on purchasing in bulk.

Products

Choose NAYSA is your go-to website for exploring and purchasing the full range of NAYSA brands, including NAYSA, NAYSA Nutra, and NAYSA Luxe. Our platform is dedicated to promoting high-quality wellness products designed to support your health and well-being. We offer a variety of items from CBD products to Nutra Mushroom supplements and Luxe Skin Care essentials, all crafted with premium ingredients and advanced formulations. At Choose NAYSA, we strive to provide a seamless shopping experience, ensuring you have access to the best products and information to make informed choices for your wellness journey.

Our products are meticulously formulated using a combination of cutting-edge science and natural ingredients. We begin with high-quality, organically grown sources to ensure purity and potency. Each product is crafted by a team of experts, including scientists, researchers, and wellness professionals, who focus on optimizing the efficacy and safety of each ingredient. We utilize advanced extraction and processing techniques to preserve the integrity of the active compounds. Additionally, all our formulations undergo rigorous third-party testing to verify their quality, consistency, and compliance with industry standards. This commitment to excellence ensures that every NAYSA product delivers the best possible results for your health and wellness.

Most products will have best sell by dates printed on the bottle.

Yes, all of our products are gluten free.

Yes, all of our products are non-GMO.

We use state-of-the-art facilities and rigorous testing to ensure purity and potency in every product.

Our product benefits and descriptions can help you choose the best products based on your personal wellness and beauty goals.

No, our products are not tested on animals.

Cannabinoid Products

CBD (short for Cannabidiol) is one of the most studied cannabinoids, second only to THC. Being non-psychoactive, CBD provides numerous benefits without THC’s intoxicating effects. CBD promotes a good night’s rest, aids in relief, balances mood, enhances relaxation, promotes recovery, supports the immune system and more.

Cannabidiol, or CBD for short, naturally occurs within the tiny hairlike structures known as trichomes that grow on hemp and cannabis. The first cannabinoid molecule to be discovered in 1940, researchers have been studying CBD’s numerous benefits ever since. Cannabidiol exists in two states, CBD and CBD-a.

CBG, or cannabigerol, is a non-psychoactive cannabinoid found in the cannabis plant. Often referred to as the “mother of all cannabinoids,” CBG is the precursor from which other cannabinoids, like CBD and THC, are derived. Although present in much smaller quantities compared to other cannabinoids, CBG is gaining attention for its potential wellness benefits. Research suggests that CBG may support various aspects of health and well-being, and it is often included in formulations to enhance the overall effectiveness of CBD products. 

CBN, or cannabinol, is a mildly psychoactive cannabinoid found in the cannabis plant. Unlike THC, which is the primary psychoactive component in cannabis, CBN is formed as THC ages and breaks down. CBN is known for its potential to promote relaxation and may have calming properties. It is often used in formulations designed to support rest and recovery.

A number of factors determine your ideal CBD serving. This can include your weight, metabolism, and genetics, among others. Because each individual’s endocannabinoid system is unique, some people may only require a small amount of CBD to receive their desired benefits, while others may require much higher serving to experience the same effects. If this is your first time trying CBD, we recommend starting with a small serving of only 10-25mg and increasing it later if desired. CBD can take time to work, so wait up to 2 hours before ingesting another serving. Some people may require up to 100-150mg per serving or more of CBD to get the desired effect.

CBD does not cause the mind-altering “high” that is often sought out amongst cannabis consumers. It’s another compound, tetrahydrocannabinol (THC), that causes the mind-altering effects. It is for this reason that CBD is not considered psychoactive. However, the compound does have an effect on the brain and your mood. CBD and THC both engage the brain in different ways. THC binds directly to special locations in the cell known as cannabinoid receptors. These receptors were named after the active compounds in cannabis, called cannabinoids. Both THC and CBD are cannabinoids. THC directly engages cannabinoid receptors, causing a near immediate psychoactive high. CBD, however, engages a different location on these receptors (like a side pocket). While CBD does not produce a stand-apart psychoactive experience by connecting with this location, the molecule does alter the effects of other compounds that try to link up to the same spot.

Yes. CBD that is extracted from Industrial Registered Hemp and contains less than 0.3% THC is legal. It is the consumer’s responsibility to know applicable state and local laws in regard to consumption of CBD.

If you are trying CBD for the first time, you may not be sure what you should be searching for. For the first time buyer, it can be a challenge to sort through all of the options. Many retailers sell “hemp seed oil,” but these products should not to be confused with CBD. Hemp seed oil is extracted by pressing the seeds of the hemp plant. While hemp seed oil does possess a number of health-related benefits, hemp seeds do not contain any cannabinoids, so products labeled as “hemp seed oil” do not provide the reported benefits of CBD, or other cannabinoid-based products. The Hemp Industries Association makes the distinction between hemp seed oil and CBD extracts, stating, “CBD is not a product or component of hemp seeds and labeling to that effect is misleading and motivated by the desire to take advantage of the legal gray area of CBD.”

NAYSA CBD products may support general wellness, promote relaxation, and help maintain a sense of calm.

It is advisable to consult with a healthcare professional before combining CBD products with other supplements.

Yes, all NAYSA CBD products undergo rigorous third-party testing to ensure purity, potency, and safety.

Typical UA analysis tests are for THC and not CBD. While some of our products contain traces of THC (less than 0.3% THC), which is legal and very low, you could still possibly fail a drug test. If this is a concern, ask about our CBD products that contain non-detectable THC.

CBD Isolate is the highest concentration form of CBD. CBD Isolate is produced by removing all other compounds from the plant – terpenes, flavonoids and other cannabinoids, including THC – to leave just the CBD for the consumer. This form of CBD is best used for those that are concerned with drug testing at their place of employment or have a sensitivity to THC, and do not need the benefits of other cannabinoids.

Full Spectrum CBD Oil is CBD oil that is extracted from the hemp plant with all of the other compounds present in the plant remaining. Meaning, it has not gone through the refinement process necessary to isolate the CBD. Full Spectrum CBD include terpenes, flavonoids, and other cannabinoids to help create a full body or “entourage effect.” Full Spectrum CBD is best for those that want the full benefits of the entourage effect and do not mind trace amounts of THC in their CBD product. We use only less than 0.3% THC in our NAYSA Full Spectrum products.

In looking at the composition of Broad Spectrum CBD, it falls between Full Spectrum CBD and CBD Isolate. Similar to Full Spectrum CBD, the user is getting the benefits of the entourage effect because it contains multiple cannabinoids. However, just like CBD Isolate, the THC is completely removed from Broad Spectrum CBD. This extraction of CBD is best for those that want more than just CBD Isolate, but are either hesitant to have any THC in their product or live in states with strict THC laws.

Functional Mushroom products

Functional Mushrooms, also referred to as Medicinal or Adaptogenic Mushrooms, are those that are grown for their health benefits instead of just their nutritional value alone. They are non-psychedelic and each species of mushroom has their own specific benefits.

No, these mushrooms are not psychoactive.

Yes, these supplements are designed for daily use to support overall wellness.

Generally, yes, but it’s always a good idea to consult with a healthcare professional before combining supplements.

Store them in a cool, dry place away from direct sunlight to maintain their potency and shelf life.

Called “The Queen of Mushrooms” and the “Mushroom of Immortality,” Reishi is an incredible powerhouse of a mushroom. It can help combat stress and anxious feelings, as well as provide overall immune support. 

Lion’s Mane is a mushroom for overall brain power. It can promote focus, clarity, concentration and memory.

Cordyceps Mushrooms are called “Nature’s Miracle Booster.” They can help support recovery and endurance, making them especially popular among athletes. They are an adaptogen that helps maintain and promotes natural cellular energy production (ATP).

Chaga Mushrooms provide a high source of antioxidants and are excellent for supporting overall immune health.

Shiitake Mushroooms are more than just an excellent culinary mushroom. They provide a number of different benefits, including skin and beauty support, liver and cardiovascular support, as well as overall immune support.

Maitake Mushrooms can aid in digestion and helping support weight management.

Turkey Tail Mushrooms are one of the most researched medicinal mushrooms for their powerful polysaccharides. They are an excellent source of antioxidants and provide overall immune support. 

Nano Products

When we talk about “nano,” we are referring to the particle size in our products. “Nano” is short for “Nanometer,” which is one billionth of a meter (1 nanometer = 1/1,000,000,000th of a meter). Through the use of our proprietary nanotechnology, the particle size of our nano-emulsified ingredients is less than 1 micron (1000nm).

Nanotechnology is science, engineering, and technology conducted at the nanoscale, which is about 1 to 500 nanometers. Nanoscience and nanotechnology are the study and application of extremely small things and can be used across all the other science fields, such as chemistry, biology, physics, materials science and engineering.

We leverage cutting-edge nanotechnology for maximum efficacy and superior bioavailability in all our nutraceuticals.

Studies have shown that less than 50% of all dietary supplements are absorbed by the human body. Additionally, some nutrients, such as resveratrol, curcumin, glutathione and others are not bioavailable at all. These nutrients, though highly beneficial as proven by “In-vitro” clinical studies, can now be utilized “in-vivo” when you create nano particles out of them thus allowing them to be 100% absorbed.

Nano product formulations are highly concentrated. This allows for absorption through the circulatory system, which reduces first pass liver metabolism. We have tested and screened many raw ingredients while observing very large differences in particle size and solubility. Our engineers developed a proprietary testing methodology to identify raw ingredients that have the smallest particle size combined with natural methods to balance the hydrophobicity (HLB/LogP) and ionic state (pKa, zeta potential) in a water-based delivery vehicle. Our engineers have identified numerous food approved, Generally Recognized As Safe (GRAS), and natural ingredients to restore the solubility and bioavailability of most dietary supplements. Our technology delivers completely natural, NOT synthetic, molecules to your system in a form that most closely mimics the hydrated structure found in nature. The nano process then keeps these ingredients in a stable form while remaining in solution, and without reaggregation or precipitation.

Due to their enhanced absorption, users may experience faster effects compared to traditional supplements, often within minutes.

The technology involves manipulating the particle size of various compounds to the nano-scale – somewhere between the width of a DNA strand and an atom. By reducing to sub-micron nano particle sizes, its ability to pass through tissues and cells is dramatically improved and the exposed surface area of the compound is increased, thus, improving its overall activity.

The Nano technology provides a superior method for enhanced solubilization of various compounds (a process which increases the dissolution rate of poorly soluble ingredients) and reduces micron-sized compounds to nano-particles (miniaturization). The nano-particles are then stabilized against agglomeration by surface absorption of selected GRAS (Generally Recognized as Safe) stabilizers along with other trade secrets that have been developed. The result of this revolutionary processing technique is a dispersible liquid nano-suspension of various substances which dramatically improves stability, dispersion and absorption properties, these then can be processed into finished dosage forms for various routes of administration.

This Nano product formulation process is a cold process. It allows a formulation to pass through fixed-geometry micro channels within its unique interaction chamber. As a result, the product stream accelerates to high velocities (faster than the speed of sound to 1500 ft/sec for 3-5 nanoseconds); creating shear rates within the product stream that are orders of magnitude greater than any other conventional means. Our products experience identical processing conditions, producing the desired results, including: uniform particle and Nano reduction. This is achieved without excessive heat or breaking any chemical bonds (i.e. mimic shear from chewing).

Any time! Our products are so convenient there is no need for water, and small enough to be carried with you wherever you go. Since the products are in a nano-liquid state, digestion has little or no affect in their absorption capabilities. There is no need to eat food before consuming any of our Nano products, like you would with other dietary supplements.

Store them in a cool, dry place away from direct sunlight to maintain their potency and shelf life.

We stress that any person taking medication under the care of a physician should discuss the use of all other products with the physician. The physician needs to have full disclosure to all products you are taking in order to fully evaluate your treatment. One should also remember that the nutrients used in our products are identical to those found naturally in food.

Skin Care products

NAYSA Luxe combines natural mushroom purity with advanced beauty science for enhanced, rejuvenating skincare results.

NAYSA Luxe skincare products combine natural purity with advanced beauty science, crafted to be effective yet gentle on sensitive skin.

No, we are committed to cruelty-free practices and do not test our products on animals.

Results can vary, but many users notice improvements in their skin within a few weeks of regular use.

Yes, our products can be integrated into your existing skincare routine. However, it’s always best to patch-test new combinations.

Store them in a cool, dry place away from direct sunlight to maintain their efficacy and shelf life.