Shipping Policy

Last Updated: January 12, 2026

This Shipping Policy explains how shipping works for orders placed on ChooseNAYSA.com. If you have any questions, contact us at info@choosenaysa.com.

1. Processing Time

Orders are typically shipped from our fulfillment center within 5–7 business days (excluding weekends and holidays). Processing time refers to the time it takes to prepare, pack, and hand off your order to the shipping carrier.

2. Estimated Delivery Time

After your order ships, delivery takes an average of 1–5 business days, depending on your location and the carrier’s network. Delivery estimates are not guarantees and may vary due to weather, carrier delays, or other factors outside our control.

3. Delays & High-Volume Periods

Every now and then — especially during holiday seasons or other high-volume periods — orders may take longer to process and ship.

We value transparency and truly appreciate your patience. We’re a small team doing our best to get orders out as quickly as possible. Thank you for your understanding.

4. Order Tracking

Once you place an order and it is confirmed, you will receive an email with an order tracking link when your shipment is created. Tracking may take up to 24–48 hours to update after the carrier receives the package.

5. International Shipping

International shipping is available. Shipping costs vary depending on the destination country and will be calculated at checkout (when applicable).

Please note: We are not responsible for any customs duties, taxes, import fees, or other charges that may be assessed upon delivery. These costs are determined by your local customs authority and are the customer’s responsibility.

6. Problems With Your Order

If there is a problem with your order (for example: missing item, damaged item, or incorrect item), please email us at info@choosenaysa.com within 48 hours of receiving your order.

Contacting us within this window allows us to verify the issue and determine next steps as quickly as possible. Please include your order number and photos (if applicable) to help us resolve the issue faster.

7. Contact Us

Questions about shipping? We’re happy to help.

Email: info@choosenaysa.com